Privacy Policy

Your privacy matters to us. This Privacy Policy outlines how Unovisa (operated by InterFirst Travel Group) collects, uses, and protects the personal data of users interacting with our visa services.

1. Information We Collect

We collect personal information that you voluntarily provide to us during the visa application process, including:

• Full name
• Date of birth and nationality
• Passport number and scanned copies
• Travel and employment history
• Contact details (email, phone number, address)
• Visa preferences and travel details
• Payment information (handled securely through third-party processors)
• Uploaded documents such as photographs, identification, and travel insurance

2. How We Use Your Information

The information collected is used for the following purposes:

• Processing and submitting visa applications on your behalf
• Communicating with you regarding your application status
• Customer service and support
• Compliance with legal and regulatory requirements
• Internal data analysis to improve our services

3. Data Storage and Protection

All collected data is stored securely with industry-standard encryption. Access to your data is restricted to authorized personnel only. We implement administrative, technical, and physical safeguards to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

4. Third-Party Disclosure

Your information may be shared with the following entities only as necessary for service fulfillment:

• Embassies and consulates for visa processing
• Government immigration departments
• Accredited visa agents and authorized partners
• Payment processors and financial institutions

5. International Data Transfers

In the course of providing services, your data may be transferred to and stored in countries outside of your residence. These countries may have different data protection rules. We take steps to ensure that your data continues to be protected in accordance with this policy.

6. Data Retention

We retain personal data only as long as necessary for visa processing and legal obligations. Once no longer required, your data is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Withdraw consent for data use
• Request deletion of your data
• Object to or restrict certain types of processing

For any requests, email us at support@unovisa.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and gather usage analytics. You can manage your cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect data from children without parental consent.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

InterFirst Travel Group
Email: support@unovisa.com
Website: www.unovisa.com