Welcome to Unovisa, a brand operated by InterFirst Travel Group. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.
Unovisa provides online assistance and support services for visa applications worldwide. We are not a government body or embassy, but a private entity offering documentation guidance, appointment bookings, and administrative help.
You must be at least 18 years of age or using our service under the supervision of a legal guardian. You are responsible for providing accurate, truthful, and complete information during the application process.
Unovisa processes applications based on the information and documents you provide. We do not guarantee visa approval; the decision lies solely with the respective embassy or consulate. Delays or rejections are not within our control.
All service fees are clearly stated on our website and may vary based on the visa type, country, and urgency. Government or embassy fees, if applicable, are separate and non-refundable. Payments must be made in full before service initiation.
Refunds are governed by our Refund Policy. In brief, service fees are non-refundable once the application process has begun. Refunds may be considered only in the event of duplicate payments or technical errors.
It is your responsibility to provide valid, accurate, and complete documentation. Unovisa is not liable for rejections due to forged, expired, or false documents submitted by the client.
We provide support via email, WhatsApp, and phone. All communication should be respectful and professional. We reserve the right to terminate service for abuse, threats, or misuse of our platform.
All content on this website—including logos, text, graphics, and branding—is the intellectual property of Unovisa or InterFirst Travel Group. Unauthorized use is strictly prohibited.
Your data is handled as described in our Privacy Policy. By using our services, you consent to the collection and use of your data in accordance with applicable laws.
We may update these terms from time to time. Continued use of our services after changes implies acceptance. We encourage users to review this page regularly.
Unovisa is not liable for visa denials, embassy delays, travel losses, or damages arising from the use of our platform. We offer no guarantee of visa approval and act only as a facilitator.
These terms are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be resolved under the jurisdiction of UAE courts.
For any questions about these Terms and Conditions, please email us at support@unovisa.com.